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CHARLOTTE, N.C. - The Ritz Carlton has an international reputation for elegance, taste and impeccable service. What better setting then for hosting an interactive workshop and luncheon designed to provide professionals with the tools needed for success regardless of business environment. The universal tools of Etiquette and Protocol.

The Ritz Carlton Charlotte will be the venue when etiquette and protocol consultant Savannah Shaw presents "Outclass the Competition – Business Etiquette," Wednesday, January 27, 10:00 AM - 2:00 PM

Some of the topics to be discussed at "Outclass the Competition – Business Etiquette" include:

How to Distinguish Yourself from the Competition
Handshaking and Introductions
Eye and Body Signals
How to Make an Entrance and Work a Room
Mingling and Networking
Communications Etiquette
Effective Business Meal Dining Skills
Host and Guest Duties
Styles of Eating – American and Continental
The Silent Service Code
Receiving Lines

The cost for "Outclass the Competition – Business Etiquette" is $265.00, which includes lunch and work materials. Space is limited; reservations are recommended well in advance. For more information and registration, please email ss@savannahshaw.com or call 704-841-7262.

Savanah's Mission Statement advances the cause of civility through teaching etiquette and protocol, instilling in individuals a sense of confidence, decorum and open mindedness.

Savannah Shaw is from Gloucestershire, England, has lived in the United States for more than 25 years and resides in Charlotte. Certified by the Protocol School of Washington® and the Etiquette and Leadership Institute,® she presents professionally developed programs for virtually all businesses and industries, including academic institutions, designed to provide an informative and inspiring learning experience. Savannah's column, The Decorum Forum, appears monthly in Charlotte Hospitality News.
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